Your Protection

You should be able to create your dream South American holiday in a trusted and timely manner so Boutique South America has created a sophisticated online travel solution to streamline the planning and booking process.

We do however take your security, privacy and the commitment to deliver services to your expectations very seriously.

For your peace of mind we adopt the following measures:

Accreditation

Boutique South America is proud to be a member of the Australian Travel Accreditation Scheme (ATAS.)

Although it is voluntary for travel agents and operators to participate in the ATAS, we support and welcome industry measures set a standard for business obligations including necessary public liability and professional indemnity insurance, to operate using adequate budgeting and forecasting principles and have systems in place to resolve customer disputes.

To find out more about the advantages of booking with an accredited agent, visit AFTA.

Privacy

We promise to keep all your personal details secret and safe. Email addresses and sensitive information collected as part of the booking process will be kept confidential and will only be given to third parties (relevant suppliers) in order to meet necessary booking requirements and secure arrangements.

To find out more about our privacy policy please click here.

Security

We are committed to making the sales process as easy and secure as possible for you. By using the Paypal payment system for online transactions, you can feel secure that when entering your credit card details this will be encrypted for your protection through their secured platform. You can also sign into paypal directly for added security.

Consumer Protection

As an Australian incorporated proprietary limited company, Boutique South America operates within Australian Consumer Law and responds to issues as part of their internal processes. If you have any concerns, please contact customercare@boutiquesouthamerica.com.au